Parishkruti Parishkruti is a web-enabled process wherein a citizen can register his grievance/petition and get it redressed by the officer concerned without much loss of time. It is aimed at making the administration responsive, transparent and accountable.
The petitioner fills the forms at the help desk, which are then fed in online tracking system. In case of the petitioner being illiterate, counselors help them with the registration. The petitioner will get an acknowledgement, which will have a unique grievance ID along with the name of the officer responsible for the redressal. This unique grievance ID helps the petitioner track the status of his petition online, anytime from Rajiv Internet Villages and Velugu Centres.
With this process officers will find it easier to address the issues inducing accountability into them. Thus enabling faster redressal of petitions. Head of Departments will monitor their subordinates. Every week review meetings will be held. Collector will be at the helm of affairs monitoring and controlling Parishkruti. This process will make the entire administration more transparent, accountable and efficient.
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